Garage door on a Roanoke area home
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Garage Door Sensor Repair in Roanoke, VA

When the door will not close or reverses on its own, the photo eyes are a common cause. Most fixes are quick.

Last reviewed November 2026
What they do

Photo eyes and the safety reverse

Photo eyes sit near the floor on both sides of the door. They send a beam across the opening. If something breaks the beam while the door closes, the door reverses. Federal rules for openers (UL 325) require this type of entrapment protection on residential openers.

Garage door stuck or not working right?

Call now. We give you a price range on the phone and a written quote on site. Same day service is available.

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Common causes

Why the door will not close

  • A sensor bumped out of line
  • A dirty or blocked lens
  • Wires cut, pinched or loose
  • Direct sun on a lens
  • A sensor that has failed
  • A flashing light on the opener, which often points to the eyes
Safe checks

What you can check first

  1. Look at the lightsBoth sensors should show a steady light.
  2. Wipe the lensesUse a soft cloth.
  3. Clear the beamRemove anything in the path.
  4. Call us if it still failsWe realign, rewire or replace the sensor and test the reverse.

Get same day garage door repair in Roanoke

Tell us what you see and hear. A technician can be on the way today.

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FAQ

Sensor questions

Can I bypass the sensors?

No. They are a safety feature. Bypassing them removes the protection that stops the door on a child, a pet or a car.

Why does my door close only when I hold the button?

That usually means the opener does not detect the sensors. Call 877-591-6531 for a fix.

Do sensors wear out?

Yes, and wiring can fail, but many problems are only alignment.

Do not risk a broken spring or cable

Springs and cables hold stored force. Call a certified technician instead of trying it yourself.

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Garage door repair technician at work in Roanoke, VA

Need a garage door repaired in Roanoke?

Call 877-591-6531 and tell us what you see and hear. You get a price range on the phone and a written quote before any work starts. Same day service is available.

1325 Jamison Ave SE, Roanoke, VA 24013
877-591-6531
Call 877-591-6531
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