Garage Door Spring Repair in Roanoke, VA
A broken spring is the most common reason a garage door stops working. We replace torsion and extension springs across Roanoke, and you get a written price before any work starts. Same day service is available.
How to tell a garage door spring is broken
Springs do the lifting. The opener only guides the door. When a spring breaks, the door feels far heavier than it should, and the opener cannot make up the difference.
- A loud bang from the garage, like a shot or a dropped tool
- The door will not open, or the opener runs and the door barely moves
- The door lifts a few inches and drops
- A visible gap in the coiled spring above the door (torsion system)
- A spring along the side track that is stretched out, snapped or hanging (extension system)
- The door feels extremely heavy when released from the opener
Torsion springs and extension springs
Most newer garages use torsion springs. Some older Roanoke garages still use extension springs. We match the replacement to your system, not to a catalog default.
| Torsion springs | Extension springs | |
|---|---|---|
| Where they are | On a metal bar above the door, twisting to lift it | On each side, running along the horizontal tracks and stretching |
| Common in | Most newer homes and larger doors | Older garages and lighter doors |
| Safety note | Wound with winding bars by a trained technician | Should have a safety cable through each spring so a broken spring does not whip loose |
| Usual replacement | Replace both springs as a matched pair | Replace both springs as a matched pair |
How we replace garage door springs
- Inspect the whole doorSprings, cables, drums, bearings, rollers, tracks and brackets. A broken spring often hides worn parts.
- Match the spring to the doorWire size, inside diameter, length and cycle rating all have to match the door weight.
- Replace both springsA matched pair wears evenly and saves you a second visit.
- Check cables, drums and bearingsReplace the parts that show wear while the door is already apart.
- Balance and testWe check the door balance, the auto reverse and the sensors before we leave.
- Walk you through itYou see what failed, what we replaced and what to watch for.
Cycle rating, one spring or two, and what changes the price
Cycle rating
Every open and close is one cycle. Many standard springs are rated for about 10,000 cycles, roughly seven years at four uses a day. A 20,000 cycle spring lasts about twice as long under the same use.
One spring or both
In most cases both. They have the same age and wear, and the second one often fails soon after the first.
What moves the price
Door weight and size, spring type, cycle rating, wire size and length, and whether cables, drums or bearings also need replacing. See spring replacement cost.
Roanoke winters matter here. A worn spring often gives out on a cold morning, when the door gets used hard after sitting still. Ice at the bottom of the door adds load. Clear it before you run the opener.
Garage door spring repair questions
How much does it cost to replace a garage door spring in Roanoke?
It depends on the spring type, door weight and cycle rating. We give you a price range on the phone and a written, line by line quote on site before work starts. For published ranges, see our repair cost guide.
Should I replace one spring or both?
Usually both. They are the same age and have the same wear, and a second visit costs more than replacing the pair now. We tell you if your door only has one spring.
Can I replace a garage door spring myself?
We advise against it. Springs hold a lot of stored force and can cause serious injury if handled wrong. Safe jobs for homeowners are cleaning sensors, changing remote batteries and lubricating rollers.
How long does a spring repair take?
In most cases the repair is finished in one visit once the right parts are matched to your door.
Is it safe to open the door with a broken spring?
No. Do not lift it by hand or run the opener. Keep people clear and call us at 877-591-6531.
Need a garage door repaired in Roanoke?
Call 877-591-6531 and tell us what you see and hear. You get a price range on the phone and a written quote before any work starts. Same day service is available.
877-591-6531